The service
Missed Call Machine ("we", "us") provides missed-call text-back, caller qualification, and calendar booking for home-service businesses, operated by Jonathan Guy, a sole proprietor. By signing up or using the service, you agree to these terms.
Subscription and payment
- Price: $79 per month per shop. No setup fee. Early-access pricing is available to the first 20 shops.
- Billing: processed securely through Stripe. Your subscription renews monthly until you cancel.
- No contract: cancel anytime from your dashboard or by emailing jon@missedcallmachine.com. You keep service through the end of the paid month.
- Carrier approval: the text-back feature goes live once phone carriers approve your number — usually a few days after setup. Your dashboard and missed-call alerts work from day one.
Your responsibilities
- You provide accurate business information during setup.
- You are responsible for how you use the service in your business, including compliance with laws that apply to you.
- You won't use the service to send spam, deceptive messages, or anything unlawful.
- Keep your login link private — anyone with it can access your dashboard.
Text messaging terms
Our service sends text messages on your behalf to people who called your business:
- Recipients are people who called your shop and whose call wasn't answered. Messages identify your business by name.
- Message frequency varies — messages are tied to calls and bookings, not blasted on a schedule.
- Message and data rates may apply to recipients according to their mobile plans.
- Every conversation supports STOP to cancel and HELP for help.
- Wireless carriers are not liable for delayed or undelivered messages.
- Consent to receive these texts is not a condition of any purchase.
Full details for message recipients are on our Text Messaging Disclosures page.
What we promise (and what we don't)
We work hard to keep the service running and your messages flowing. But phone carriers, the internet, and calendar providers sometimes have bad days. We don't guarantee uninterrupted service, and we're not responsible for jobs lost due to outages outside our control — though we'll always tell you when something's wrong and fix it fast.
Limitation of liability
To the maximum extent allowed by law, our total liability for any claim related to the service is limited to what you paid us in the three months before the claim. We're not liable for indirect, incidental, or consequential damages, including lost business.
Suspension and termination
We may suspend service for non-payment, abuse, or unlawful use. You may cancel anytime. Either way, these terms survive where they need to (payments owed, liability limits).
Changes
We may update these terms as the service grows. If a change matters, we'll tell active customers before it takes effect. Continued use after changes means you accept them.
Contact
Questions about these terms: jon@missedcallmachine.com.
Last updated: September 12, 2026.